The 5 concerns most people face after they discover that their heater is broken.
#1 How soon before it gets fixed?
One way or another we’re going to attempt to get you heat today. If nothing else, we can provide some temporary electric heaters to get you through the night. We have an obligation to service our club members first however, because they allow us to maintain their systems every year. Chances are really good that their systems are not going to break.
#2 How much will it cost?
We charge $99 to send a highly skilled technician to your home, (or business). Once on site, the technician will evaluate your system to determine what’s causing today’s problem. Afterwards he will present his recommendations to get your system back running. Everything will be priced from our standard repair pricing guide, and we will ask you to approve everything before we do it. Club members get a 50% discount on this evaluation fee.
#3 How can I pay?
Our technicians can accept cash, check, Visa / Master card, Discover and American Express. Unfortunately we do not offer store or in house credit.
#4 How long is the warranty?
If you become one of our Club-members, we will extend the standard 90 day labor warranty to the life of the equipment. Club members never pay for the same repair twice.
#5 Is this a reputable company?
We are! We’ve been in business since 1991 and to date have only had 4 complaints with the BBB which is a small number considering we run over 10,000 service calls a year. The guys are skilled, drug free, safe and kind. Anyone you be proud to call ‘son’.